BPA CRM SharePoint - Complete CRM Application for SharePoint

Operational CRM

BPA CRM covers typical operational CRM features like sales, marketing and customer service management.

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Integrated CRM

Because it’s built on the top of SharePoint BPA CRM is an integrated CRM solution providing a native integration with Microsoft Office tools and SharePoint standard features like alerts, workflows and document management.  

BPA CRM is delivered with an Outlook connector making it easy to move your Outlook emails in the CRM or synchronize your CRM lists in Outlook.

BPA CRM is fully integrated to other out-of-the-box BPA business applications like project management, quality management, recruiting management or your dedicated application.

You can integrate external data within BPA CRM using the external data connector add-on. Further integration capabilities exist with Excel Services, Forms Server or Office Communication Server.

Analytical CRM

BPA CRM is an analytical CRM tool delivering a real time dashboard, prebuilt reports using SQL 2008 reporting services and an advanced web based query tool to easily build complex reports.

E-CRM

Finally BPA CRM is an e-CRM application providing dedicated CRM web sites for internal users, external partners or a Self Service portal for customers.